ProVia Phone Numbers and Emails

Toll-Free Number:

  • (888) 728-0316
    Siding
Send Message

Media:

  • (330) 852-1674
    Director of Corporate Relations
  • (330) 607-0405
    Mobile

Sales/ Reservations:

  • (330) 852-4711
    Doors/Windows
  • (800) 669-4711
    Stone / Roofing

ProVia Emails:

Media
Director of Corporate Relations
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

ProVia Website:

ProVia Help Center:

Corporate Office Address:

ProVia Inc
2150 State Route 39
Sugarcreek, Ohio 44681
United States

Other Info (opening hours):

Additional Fax Numbers:

Siding: +1800.743.2780

Stone / Roofing: +1877.786.4971


Doors / Windows Hours:

Monday - Friday: 8:00 a.m. - 6:30 p.m. (EST)


Siding Hours:

Monday - Friday: 7:30 a.m. - 4:30 p.m. (CST)


Stone / Roofing Hours:

Monday - Friday: 8:00 a.m. - 4:30 p.m. (EST)


Locations:

Walnut Creek Facility, Corporate

2150 State Route 39

Sugarcreek, OH 44681

Sugarcreek Facility

425 S. Broadway St.

Sugarcreek, OH 44681

Baltic Facility

600 N. Ray St.

Baltic, OH 43804

Cherry Ridge Facility

1550 Co. Rd. 140

Sugarcreek, OH 44681

Strasburg Facility

10190 OH-21

Strasburg, OH 44680

Booneville Facility

301 Industrial Park Rd.

Booneville, MS 38829

More contact details

Fax:

+1877.735.2057

ProVia Rating Based on 36 Reviews

Rating details

1.7
more details
Product or Service Quality
Value for money
Customer service
Advertised vs Delivered

Rating stats

Rating trend

Summary of ProVia Customer Service Calls

205 TOTAL
CALLS
05:52 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ProVia?

Activation/ Cancellation Question:

  • “Cancel all orders”
  • “To cancel the next order”
  • “Want to cancel”

Shipping and Delivery Question:

  • “I havent got my bottle”
  • “I placed an order for free and paid the shipping and handling fee and I need to know has it been shipped out”
  • “Delivery”

Payments and Charges Question:

  • “I have been charged with unfamiliar charges for your product that I don't recognize please help”
  • “Irder sometging got charged twice”
  • “Unauthorized money taken from my account”

Product/ Service Question:

  • “I need to buy a door for a commercial project”
  • “To inquire if I can do the warranty over the phone or submit paperwork and not w the internet”
  • “Mystic ledge stone cultured stone broken peices”

Request for Information Question:

  • “Looking for sienna vinyl siding”
  • “To check my order”
  • “Product question”

Return/ Replace Question:

  • “I need a replacement part”
  • “Replacement part”

Refund Question:

  • “Refund”

Employment Question:

  • “Employment”

Other Question:

  • “Issue with order”
  • “Installation of provia door”
  • “Missing part”

About

Summary

ProVia is based in Sugarcreek, Ohio. The company has been on the market for 35 years. ProVia was founded by Bill Mullet. It offers a wide variety of windows, entry door systems, polymer vinyl siding as well as manufactured stone which are designed and made by the company. ProVia is owned by the Mullet family. The number of the companys employees is around 500 people. The products of the company are distributed almost all over the country. They go with a warranty against failure with normal use and material or building defects.

ProVia reviews and complaints

ProVia is ranked 76 out of 628 in Building Products category

Area Served

USA

Compare ProVia To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Larson Doors image
397 reviews
2.1
Pella image
386 reviews
1.7
Harvey Building Products image
10 reviews
1.3
Write a review
Do you have something to say about ProVia? What happened? What can we help you with?
Submit review Don't show this popup