Contact ProVia Customer Service
ProVia Phone Numbers and Emails
Toll-Free Number:
-
(888) 728-0316Siding
Media:
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(330) 852-1674Director of Corporate Relations
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(330) 607-0405Mobile
Sales/ Reservations:
-
(330) 852-4711Doors/Windows
ProVia Emails:
Contact Information
ProVia Website:
ProVia Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
Siding: +1800.743.2780
Stone / Roofing: +1877.786.4971
Doors / Windows Hours:
Monday - Friday: 8:00 a.m. - 6:30 p.m. (EST)
Siding Hours:
Monday - Friday: 7:30 a.m. - 4:30 p.m. (CST)
Stone / Roofing Hours:
Monday - Friday: 8:00 a.m. - 4:30 p.m. (EST)
Locations:
Walnut Creek Facility, Corporate
2150 State Route 39
Sugarcreek, OH 44681
Sugarcreek Facility
425 S. Broadway St.
Sugarcreek, OH 44681
Baltic Facility
600 N. Ray St.
Baltic, OH 43804
Cherry Ridge Facility
1550 Co. Rd. 140
Sugarcreek, OH 44681
Strasburg Facility
10190 OH-21
Strasburg, OH 44680
Booneville Facility
301 Industrial Park Rd.
Booneville, MS 38829
Fax:
Summary of ProVia Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ProVia?
Activation/ Cancellation Question:
- “Cancel all orders”
- “To cancel the next order”
- “Want to cancel”
Shipping and Delivery Question:
- “I havent got my bottle”
- “I placed an order for free and paid the shipping and handling fee and I need to know has it been shipped out”
- “Delivery”
Payments and Charges Question:
- “I have been charged with unfamiliar charges for your product that I don't recognize please help”
- “Irder sometging got charged twice”
- “Unauthorized money taken from my account”
Product/ Service Question:
- “I need to buy a door for a commercial project”
- “To inquire if I can do the warranty over the phone or submit paperwork and not w the internet”
- “Mystic ledge stone cultured stone broken peices”
Request for Information Question:
- “Looking for sienna vinyl siding”
- “To check my order”
- “Product question”
Return/ Replace Question:
- “I need a replacement part”
- “Replacement part”
Refund Question:
- “Refund”
Employment Question:
- “Employment”
Other Question:
- “Issue with order”
- “Installation of provia door”
- “Missing part”
About
ProVia is based in Sugarcreek, Ohio. The company has been on the market for 35 years. ProVia was founded by Bill Mullet. It offers a wide variety of windows, entry door systems, polymer vinyl siding as well as manufactured stone which are designed and made by the company. ProVia is owned by the Mullet family. The number of the companys employees is around 500 people. The products of the company are distributed almost all over the country. They go with a warranty against failure with normal use and material or building defects.
ProVia is ranked 76 out of 628 in Building Products category
USA
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